What shipping formats are available?
Each artwork’s product page shows the available formats and their prices. For ready-to-hang artworks, you can choose framed or unframed from the options available on the product page. The framed option includes the cost of the frame in its displayed price.
Up to 100 cm on the longest side:
- Worldwide: ready to hang, either framed or unframed, depending on your selected option.
101–140 cm on the longest side:
- Within Europe: ready to hang, either framed or unframed, depending on your selected option.
- Outside Europe: shipped rolled only.
Over 140 cm on the longest side:
- Berlin: ready to hang, either framed or unframed, depending on your selected option.
- Elsewhere in Europe: shipped rolled only.
- Outside Europe: shipped rolled only.
What does “shipped rolled” mean?
The canvas is removed from its wooden stretcher and shipped in a protective tube, without a frame. After delivery, it must be stretched onto a new wooden stretcher by a local framer before it can be hung. A decorative frame can then be added if desired. Local stretching and framing costs are not included in the artwork’s price
How much does shipping cost and how long does delivery take?
For original works, shipping is charged at a flat rate based on the destination and the longest side of the artwork. Delivery estimates are in business days, Monday to Friday, excluding public holidays.
Shipping for commissioned artworks is quoted separately, according to each project’s requirements.
1. Original artworks up to 80 cm:
- Germany: free · 5–10 business days
- Europe: €55 · 10–20 business days
- Rest of the world: €140 · 10–25 business days
2- Original artworks over 80 cm up to 150cm:
- Germany: free · 7–15 business days
- Europe: €80 · 10–20 business days
- Rest of the world: €180 · 15–25 business days
3- Original artworks over 150cm:
- Germany: €100 · 7–15 business days
- Europe: €150 · 10–20 business days
- Rest of the world: €280 · 15–25 business days
European shipping includes the UK, Switzerland and Norway, but currently excludes Russia and Ukraine.
What is your return policy?
Original artworks may be returned in accordance with the applicable right of withdrawal. Please contact me within 14 days of delivery and return the artwork in its original condition and packaging. Return shipping costs are the buyer’s responsibility. Commissioned and personalised artworks cannot normally be returned.
If your artwork arrives damaged, please contact me as soon as possible and include photographs of both the artwork and its original packaging. I will work with you to resolve the issue.